Executive Leadership

Our leadership is dedicated to rapidly growing the business by transforming the customer experience and developing high-performing, highly engaged, diverse teams.

John Krenicki, Jr.

Interim Chief Executive Officer

John Krenicki, Jr. was named interim chief executive officer of The ServiceMaster Company in April 2013. He also serves as Chairman of ServiceMaster, which was acquired by Clayton, Dubilier & Rice, LLC (CD&R) in July 2007.

Krenicki joined CD&R in 2013 after a 29-year career at General Electric. At CD&R, Krenicki is a member of the team of senior operating executives who are responsible for leading initiatives to help portfolio companies increase top-line growth, improve operating efficiency and build strong management teams, as well as identify and evaluate new investment opportunities.

He is the former vice chairman of GE and former President and Chief Executive Officer of GE Energy. Under Krenicki’s leadership, GE Energy doubled in size and profitability to become GE’s largest business with revenue increasing from $22 billion in 2005 to approximately $50 billion in 2012 and representing roughly one third of GE’s total profits. His responsibilities included oversight of GE’s Oil & Gas, Power and Water, and Energy Management businesses, which employ more than 100,000 people in over 165 countries. He held a number of leadership roles with GE prior to joining GE Energy, including president and chief executive officer of GE Plastics, president and chief executive officer of GE Transportation Systems and served as a director of GE Capital.

Krenicki holds a Bachelor of Science in Mechanical Engineering from the University of Connecticut and a Master of Science in Management from Purdue University.
David Alexander

President

TruGreen

David Alexander joined The ServiceMaster Company in December 2012 as president of TruGreen.

Alexander joined TruGreen with an outstanding track record of executive leadership in customer service, operations, supply chain and driving revenue growth at companies including Citi Trends and Family Dollar Stores, Inc. He previously served as chief executive officer at Citi Trends, a publicly-traded urban retailer based in Savannah, Ga., with more than 5,000 employees, 500 stores and three distribution centers operating in 29 states. While several competitors decided to exit the urban apparel category in response to a challenging economy, Citi Trends grew revenue by 31 percent from 2008 to 2011 under Dave’s leadership. He also demonstrated a skill for building and motivating engaged teams.

Prior to joining Citi Trends, he was a retail consultant for London-based Apax Partners and chairman, president and chief executive officer of privately-held Portrait Corporation of America. Prior to that, he served in a variety of executive roles, including president and chief operating officer, over a 10-year career at Family Dollar Stores, Inc., now a $9 billion Fortune 500 company with 55,000 employees working in 7,500 stores across the country.

While at Family Dollar, Alexander helped the company achieve consistent earnings growth and nearly doubled sales, while significantly boosting productivity in both its retail operations and warehouses.

Alexander also has extensive experience in transportation, distribution and logistics. He graduated from East Tennessee State University with a bachelor’s degree in business administration.
Mark Barry

President

American Home Shield

Mark Barry joined The ServiceMaster Company in August 2012, as president of American Home Shield.

Barry joined ServiceMaster with a strong track record of executing strategies to drive revenue growth and improve customer experience at world-class global companies, including United Technologies, General Electric and Tyco International. He served as president of United Technologies’ Automation and Controls Solutions, a $3.2 billion unit of UTC’s Climate, Controls and Security business with a global portfolio of 50 companies that design, manufacture and sell security, fire, HVAC and building automation products.

Barry has a history of success in spotting new market opportunities and turning them into successful business ventures. While at UTC, after a strategic evaluation of the company’s portfolio of fire and security businesses, he launched a strategy to create new combinations of products and services for residential and commercial customers – generating significantly higher revenue and earnings growth within two years. Previously, Barry spent two years as president of GE Security-Americas, before it was acquired by UTC in 2010. At GE, he built a strong, diverse management team and working with strategic partners in Canada, Latin America and the United States, led the business to a rapid turnaround in growth and profitability.

Barry also spent seven years at Tyco International, including five as president of Tyco’s Fire and Security Services Asia division, based in Singapore. While at Tyco, he led a multinational team of 11,000 employees in 12 countries. Under his leadership, the division grew to $1 billion in annual sales of its electronic security systems; fire protection, detection and suppression systems; and related services.

Barry also has a strong background in field operations, serving in a number of leadership roles in sales, installation, customer service and administration for ADT Security Services before it was acquired by Tyco in 2000. While at ADT, he redesigned and implemented a range of new processes that helped reduce cycle times, improve on-time service and deliver higher revenue and profitability.

Barry graduated from Georgia State University with a Bachelor of Business Administration degree in management.
Tom Campbell

Interim General Counsel

As General Counsel, Tom Campbell is responsible for overseeing the ServiceMaster legal department and providing legal counsel for the executive board.

Since 2008, Campbell has served as vice president and deputy general counsel, responsible for managing the litigation group, as well as administration of the function including budget and cost control efforts. He has also served as the interim head of the Ethics and Business Conduct office and the Labor and Employment group. Campbell has worked closely with the entire Legal leadership team to help improve service and quality to the company’s businesses, while managing its outside legal costs.

Prior to joining ServiceMaster, Campbell was a partner at the Chicago-based law firm Kirkland & Ellis LLP, where he specialized in complex litigation including insurance, product liability and restructuring.

Campbell holds a B.A. in political science from The University of Chicago and a J.D. from the IIT Chicago-Kent College of Law.
Thomas Coba

President

ServiceMaster Clean and Merry Maids

Thomas Coba joined The ServiceMaster Company in November 2011, as president of ServiceMaster Clean and Merry Maids.

Coba is responsible for 6,375 franchises and international licenses in 33 countries, 82 branches and 31,000 team members operating under the ServiceMaster Clean, Merry Maids, AmeriSpec and Furniture Medic brands. These brands hold market-leading positions in residential and commercial cleaning, disaster restoration, home inspections and furniture repair, respectively.

Coba joined ServiceMaster with a strong track record of growth and outstanding executive experience at three of the world’s largest franchise-based companies. He served as chief operating officer of Subway Restaurants in Milford, Conn., the world’s largest quick-service restaurant chain. Subway has over 35,000 locations operating in 99 countries, and approximately $16 billion in annual sales.

While at Subway Coba added more than $7.7 billion in new revenues and increased both same-store sales and franchise profitability seven years in a row. Coba also has a wealth of experience in market expansion, opening 13,000 new restaurants and remodeling 13,900 locations during his tenure.

Coba’s accomplishments at Subway included a technology strategy that included development and launch of an online university, as well as the rollout of electronic gift cards and high-speed credit/debit processing. He also had a lead role in the launch of the chain’s new breakfast menu and implementation of a customer feedback initiative. He also led a number of retail technology initiatives, including software management tools to increase franchisee sales and profits.

Prior to joining Subway, Coba spent 20 years at Dunkin’ Brands, Inc., of Canton, Mass., a leading franchiser that operates the Dunkin' Donuts, Baskin-Robbins and Togo’s chains. At Dunkin’ Brands, Coba held a number of executive roles in operations, real estate, development, construction, franchising and concept innovation, and he was eventually promoted to vice president of franchising and new business development. As senior market executive for the Northeast Division, he oversaw 950 retail stores with annual sales of $800 million and led a team of 18 executives in operations, development, construction, franchising and training. He also was responsible for marketing strategy, and his division led the country in profit growth for three consecutive years, while opening more than 50 new locations per year.

Prior to Dunkin’ Brands, Coba led a multi-unit McDonald's franchise in the Boston area where he had direct P&L responsibility and oversight for all aspects of the business, including operations, new store openings and remodels.

He graduated from Tufts University in Medford, Mass. with a Bachelor of Science degree in psychology and biology.
Linda Goodspeed

Chief Information Officer

Linda Goodspeed joined The ServiceMaster Company as Senior Vice President and Chief Information Officer, in October 2011.

Goodspeed brings outstanding management credentials to ServiceMaster, with diverse experience in key strategic and operational roles working for several large, global companies. Most recently, she served as Vice President, Information Systems and Chief Information Officer for Franklin, Tennessee-based Nissan North America, Inc., and a subsidiary of Tokyo-based Nissan Motor Company. As CIO, Goodspeed managed a team of 1,500 employees, including 1,100 working outside the United States, and helped improve on-time IT project delivery from 44 percent to more than 95 percent. During a separate period of employment at Nissan from 1989-1996, she was a manager of engineering in the company’s research and development group.

Prior to rejoining Nissan in 2008, Goodspeed spent seven years at Lennox International, Inc., a leading global manufacturer of air conditioning, heating and commercial refrigeration equipment. While at Lennox, she introduced Lean manufacturing and Six Sigma into the organization and created a global centralized strategic sourcing organization.

Earlier in her career, she worked as President and Chief Operating officer at PartMiner, Inc., a privately held online marketplace for electronic components. Before that, she worked for General Electric’s appliances division, serving as general manager of cooking products and product development manager at the company’s Louisville, Ky., location. While at GE, she was one of the original members of the influential GE Women’s Network, formed in 1997 to help share information, best practices, education and experience and accelerate the advancement of women working at GE.

Goodspeed began her career at Ford Motor Company, spending five years in a variety of design, development and engineering roles.

Goodspeed was named to CIO Magazine’s 2011 list of 25 “Ones to Watch.” She is a founding board member of the Nashville chapter of the Society of Information Technology

Goodspeed graduated from Michigan State University, with a Bachelor of Science degree in mechanical engineering. She earned her master’s degree in business administration from University of Michigan.
David Martin

Interim CFO

As Senior Vice President of Finance, Chief Accounting Officer and Controller of The ServiceMaster Company, David Martin is responsible for company-wide accounting and internal and external financial reporting, including compliance with the Sarbanes Oxley Act, and for company financial planning and analysis activities.

Martin joined the company in April 2005 as vice president and financial controller for Terminix. In March 2006, Martin was appointed vice president and chief financial officer for Terminix. David also assumed the role of ServiceMaster interim chief financial officer from April - August 2011.

Prior to joining Terminix, Martin served as an audit partner with Arthur Anderson, LLP, and thereafter Grant Thornton, LLP, where he worked extensively with publicly held and multinational businesses and on corporate transactions including spin-offs, mergers, acquisitions and divestitures. Martin has a B.S. in accounting from Christian Brothers University.
Jed Norden

Senior Vice President

Human Resources

Jed Norden was named senior vice president of human resources for The ServiceMaster Company in June, 2008. He is responsible for overseeing the company-wide human resources function, which includes strategic human capital planning, development and administration of company policies and procedures, establishment and protection of the company culture, and overall associate satisfaction and associate development.

Most recently, Norden served as executive vice president and chief administrative officer of Retail Ventures, Inc., a $3 billion holding company that oversees popular retail brands such as DSW, Filene's Basement and Value City Department Stores. He has spent close to 25 years in HR and other business leadership functions at various companies, including Ingersoll-Rand, Ultimate Electronics, Payless Shoesource, Inc. and May Department Stores.

He has held active business policy board memberships for organizations such as the University of Kansas, Brigham Young University and Washburn University. Norden is an active board member of Boston University's Human Resources Policy Institute and is also a founding board member of the Corporate Leadership Board in Washington, D.C.

Norden graduated from Central Michigan University with a Bachelor of Science degree in business administration, majoring in marketing management with a minor in psychology. He also attended the Executive General Management program at the University of Michigan
Larry Pruitt

Interim President

Terminix

As Interim President of Terminix, one of the nation’s largest pest control provider, Larry Pruitt leads a team that services more than 3 million customers in 46 states and 14 countries. Memphis, Tenn.-based Terminix provides pest control services and protection against termites, rodents and other pests threatening human health and/or safety.

Pruitt joined Terminix in 1986 and has served in a variety of leadership roles within the company, most recently as vice president of operations. Prior to that he worked in a succession of roles including branch manager, region manager, division sales manager, division vice president across the country. Pruitt also directs Terminix operations in Mexico, Honduras and the U.S Virgin Islands.

As a seasoned business leader, Pruitt has nearly 28 years in the pest control industry and a strong background in sales, operations, innovation, technology and strategic planning. He has been an integral part of developing a solid business strategy for Terminix and creating its current branch, region and division models. Pruitt has also been involved in the integration of numerous acquisitions into the Terminix family. He’s had a leading role in the development and implementation of many Terminix initiatives including mobile sales and service technology.

He has been instrumental in helping to build a winning culture based on solid performance, execution excellence, developing high-performing teams, and ensuring Terminix delivers consistent, high-quality customer service.

Pruitt has a bachelor’s degree in psychology from the University of South Carolina. He is also a graduate of the ServiceMaster Graduate School.
Peter Tosches

Senior Vice President

Corporate Communications

Peter Tosches is senior vice president, corporate communications for Memphis, Tenn-based The ServiceMaster Company.

Tosches has more than 20 years of professional experience, including leadership roles in employee communications, public relations and marketing communications. He joined ServiceMaster in December 2007, and is responsible for the company’s executive and internal communications, media relations, corporate travel and community relations, supporting 22,000 corporate employees and a franchise network that independently employs over 31,000 additional people, working in more than 5,000 branch and franchise locations.

Prior to joining ServiceMaster, Tosches served as internal communications director at Mars-North America, manufacturers of many of the world’s best-known snack food and pet food brands. While at Mars, he led the company’s internal communications program, developing and implementing multi-media communication strategies that reached more than 15,000 employees working in 43 locations in North America.

Prior to Mars, Tosches served as vice president of corporate communications at GE Consumer Finance, a global business unit of General Electric Company with more than 40,000 employees worldwide. Among his responsibilities at GE were public relations, employee communications and employee engagement. He also worked in several corporate communications roles during seven years at Blue Cross & Blue Shield of Connecticut. He began his career as a newspaper reporter in Connecticut.

Pete has received numerous professional awards, including Gold, Silver and Bronze Quills from the International Association of Business Communicators, and he is a three-time MarCom Creative Gold Award Winner for excellence in communications.

He earned a Bachelor of Arts in communications from Fordham University and is a certified Six Sigma Green Belt.